Privacy policy
Playgrove privacy policy
The short version
- Playgrove does not collect personal information, from children or from adults.
- There are no accounts, no ads, no analytics, no tracking and no third-party code that collects data.
- The details a parent enters (a first name or nickname, an age, an avatar) and your child's progress are stored only on your device. We never receive them.
- Purchases are handled by Apple or Google. We never see your payment details.
- Deleting the app deletes everything it stored.
1. Who we are
Playgrove is published by Digitize.ge ("we", "us" or "our"). This policy explains how the Playgrove app for iPhone, iPad and Android (the "app") and this website at https://playgrove.digitize.ge handle information. If anything here is unclear, email us at iraklishengelia94@gmail.com.
2. What we collect through the app: nothing
We do not collect, receive, store, share or sell any personal information through the app. In particular, Playgrove:
- has no accounts, sign-in or registration;
- shows no ads, of any kind;
- contains no analytics, tracking, advertising identifiers or crash-reporting tools;
- includes no third-party code that collects data;
- makes no network requests of its own: it does not talk to our servers or anyone else's. Subscriptions are bought, restored and checked through Apple's or Google's own store system on your device, which connects to Apple or Google;
- does not record audio and does not use your camera, location, contacts or photos.
3. What stays on your device
So that Playgrove can greet your child by name, start games at a suitable level and remember their progress, the app keeps a small amount of information in its own private storage on your device:
| What | Why |
|---|---|
| Each child's first name or nickname, age (2 to 7+) and chosen avatar, for up to four children | To greet each child, show their own grove and choose a starting level for their age. |
| Game progress: stars, levels, play time and stickers earned | To pick the next level, suggest today's game and show you progress in the grown-ups' area. |
| Grown-up settings: sound, voice, vibration and the daily time limit | To play the way you chose. |
This information is never sent to us or to anyone else, and we have no way to see it. You are welcome to use a nickname instead of your child's real name.
Your device's own backup (for example, Android's backup to your Google account) may include the app's data, as it does for other apps. Backups are controlled by your device and account settings, and we cannot access them.
4. Spoken prompts
Pip's voice is recorded and comes inside the app. For the rare words it has no recording of, the app asks your device's built-in text-to-speech to read them; the words stay on your device and are not sent anywhere.
5. Purchases and subscriptions
If you subscribe to Playgrove Family, you buy it through the App Store or Google Play. Apple or Google processes the payment under its own terms and privacy policy (Apple's privacy policy, Google's privacy policy). We never receive your card details.
To unlock the games, the app asks the store on your device whether a subscription is active. That answer stays on your device. Like every app publisher, we receive sales and download reports from Apple and Google, and we use them only to run our business, for example for accounting and tax.
Purchases, restoring purchases and managing your subscription are only available in the grown-ups' area, behind the parent gate.
6. Children's privacy
Playgrove is made for children aged 2 to 7, and we designed it to collect nothing about them.
United States: COPPA
The Children's Online Privacy Protection Act (COPPA) requires verifiable parental consent before an online service collects personal information from children under 13. Playgrove does not collect, use or disclose personal information from children. The details a parent enters stay on the device and are never transmitted to us or to third parties, so there is no collection that needs consent.
European Union and United Kingdom: GDPR
Under the GDPR and UK GDPR, children's personal data deserves special protection, and some processing needs a parent's consent (Article 8). We do not process your child's personal data: what the app stores never leaves the device and we cannot access it. In line with the UK Age Appropriate Design Code, Playgrove is private by default and by design: there is no profiling, no location, no advertising, no sharing and no nudging to turn any of this on.
Parents' choices
Because we hold no information about your child, there is nothing for us to show you, correct or delete. Everything the app stores is in your hands: you can change or remove it in the grown-ups' area, or delete the app (see section 9). If you have a question about your child's privacy, email iraklishengelia94@gmail.com.
7. This website
This website does not use cookies, analytics, advertising or tracking, and it loads nothing from other companies' servers: its fonts, images and code are all served from this site. Like any website, the server that delivers these pages receives the technical information your browser sends to request them, such as your IP address and browser type. Our hosting provider uses this only to deliver the pages and keep the site secure and reliable, and may keep it briefly in server logs. We do not use it to identify you.
8. When you email us
If you email us, we receive your email address and whatever you choose to write. We use it only to reply and help you, and we delete it once it is no longer needed for that, unless the law requires us to keep it. Please don't send us your child's personal details: we never need them.
9. How to delete data
- Reset a child's progress: open the grown-ups' area (the lock on the home screen), go to Settings and choose Reset progress.
- Remove a child's profile: in the grown-ups' area, under Settings. Their name, age, avatar and progress are deleted from the device. The app always keeps at least one profile; to clear the last one, reset its progress or delete the app.
- Delete everything: delete the Playgrove app from your device. Because we store nothing anywhere else, this removes all Playgrove data.
- Emails you sent us: ask us at iraklishengelia94@gmail.com and we will delete them.
Deleting the app does not cancel a subscription. To cancel, use your App Store or Google Play account settings (see Support).
10. Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict how it is used, and to complain to your local data protection authority. Since the app collects no personal data, these rights mainly concern emails you send us; contact us and we will help. We do not sell or share personal information, as those terms are defined in California law, and we do not use it for targeted advertising.
11. Security
Because the app sends us nothing, there is no Playgrove database about you or your child that could be lost or breached. Information on your device is protected by your device's own security, such as your screen lock.
12. Changes to this policy
If we change this policy, we will publish the new version on this page with a new effective date. We will not start collecting personal information from children without first updating this policy and the app's store listings and obtaining any consent the law requires.
13. Contact
Digitize.ge
Email: iraklishengelia94@gmail.com
Website: https://playgrove.digitize.ge