Playgrove terms of use

These terms are an agreement between you and Digitize.ge ("we", "us" or "our") about using the Playgrove app (the "app") and this website. Playgrove is made for children, but these terms are for the grown-up who downloads and manages it. By downloading or using Playgrove, you agree to these terms.

1. Who these terms are for

A parent or guardian who is an adult where they live should download Playgrove and look after its settings and purchases. Children may play under that adult's supervision, and the adult is responsible for how the app is used on their device.

2. Your licence to use Playgrove

We give you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, for your family's personal, non-commercial use, in line with these terms and the rules of the store you got it from. Please don't copy, sell, rent or redistribute the app, or modify or reverse engineer it except where the law allows you to.

If you got Playgrove from the Apple App Store

Your use of the app on iPhone and iPad is governed by Apple's Licensed Application End User License Agreement (the "Standard EULA"). These terms apply alongside the Standard EULA; if the two conflict, the Standard EULA prevails for the iOS and iPadOS app. Apple is not responsible for the app, its content or its support; we are.

If you got Playgrove from Google Play

The Google Play Terms of Service also apply to how you download and pay for the app.

3. Free games and the Playgrove Family subscription

Playgrove is free to download, and seven games are free forever, one for each skill: Count Along, Letter Hunt, Color Garden, Memory Pairs, Bubble Pop, Feelings Faces and Finger Paint.

Playgrove Family is an optional, auto-renewing subscription that unlocks all 20 games and everything we add later, for every child profile (up to four on each device) on the devices signed in to the store account that subscribed and, on iPhone and iPad, for your family group through Apple Family Sharing. It is available monthly or yearly.

• Price. The price for each period is shown in the app and in the App Store or Google Play, in your local currency, before you confirm. Any taxes are handled by the store as required where you live.
• Payment. Payment is charged to your Apple ID or Google account when you confirm the purchase or, if you start with a free trial, when the trial ends.
• Free trial. New subscribers can try Playgrove Family free for 7 days. The store decides eligibility, and each store account can use the trial once. Unless you cancel at least 24 hours before the trial ends, it converts automatically into a paid subscription at the price shown when you started it, and you are charged when the trial ends. If you subscribe during a trial, any unused part of the trial ends.
• Automatic renewal. Your subscription renews automatically at the end of each month or year, for the same length and at the then-current price, unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for the next period within the 24 hours before the current one ends.
• Price changes. If the price of your subscription changes, Apple or Google will tell you in advance and, where their rules or the law require it, ask for your agreement.
• Restoring. If you set up a new device or reinstall the app, use Restore purchases in the grown-ups' area while signed in to the same Apple ID or Google account you subscribed with.

4. Managing and cancelling your subscription

You can manage or cancel Playgrove Family at any time in your store's account settings. To avoid being charged for the next period, cancel at least 24 hours before your trial or current period ends.

• iPhone or iPad: open Settings, tap your name, then Subscriptions, then Playgrove.
• Android: open the Google Play Store app, tap your profile picture, then Payments & subscriptions, then Subscriptions, then Playgrove.

You can also get there from Manage subscription in the app's grown-ups' area. Deleting the app does not cancel your subscription. After you cancel, you keep Playgrove Family until the end of the period you have paid for; then the extra games lock again, and your child's progress stays on the device.

5. Refunds

Purchases are processed by Apple or Google, not by us, so refunds are handled by them under their policies, and we cannot issue refunds ourselves. You can ask Apple for a refund at reportaproblem.apple.com, and Google through Google Play's refund help page. We do not give refunds or credits for partly used periods unless the store does or the law requires it. Nothing in these terms affects rights you have under consumer law where you live.

6. Playing with Playgrove

Playgrove is a play and learning app. Its levels, stars and progress reports are a friendly guide to how your child is playing, not an educational or developmental assessment. You decide how much and when your child plays; the daily play limit in the grown-ups' area and your device's own parental controls can help.

7. Our content

The app and this website, including the games, artwork, characters (such as Pip the owl), sounds and text, belong to Digitize.ge or its licensors and are protected by law. Some parts are provided by others under their own licences, for example the Fredoka and Nunito fonts, which are licensed under the SIL Open Font License. These terms don't give you any right to use our name, logo or characters.

8. Updates and availability

We may update Playgrove to fix problems, improve it, or add, change or remove features, and some updates may be needed to keep using the app. We try to keep Playgrove working well, but we can't promise it will always be available or free of errors.

9. Privacy

Playgrove collects no personal information. Our privacy policy explains what the app stores on your device and how to delete it.

10. Our responsibility to you

To the extent the law allows, the app is provided "as is", and we are not liable for losses that were not foreseeable, for indirect or consequential losses, or for problems caused by your device, its software or the stores. To the extent the law allows, our total liability to you is limited to the amount you paid for Playgrove Family in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow us to limit, such as liability for death or personal injury caused by negligence, or for fraud.

11. Ending these terms

You can stop using Playgrove at any time by deleting the app (remember to cancel any subscription in your store account). We may end your licence if you seriously or repeatedly break these terms. Sections 5, 7, 10 and 13 continue to apply after these terms end.

12. Changes to these terms

We may update these terms, for example when Playgrove or the law changes. We will publish the new version on this page with a new effective date and, for important changes, tell you in the app or on this website before they take effect. If you keep using Playgrove after that, the new terms apply.

13. Governing law

These terms are governed by the laws of Georgia. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts.

14. Contact

Digitize.ge
Email: iraklishengelia94@gmail.com
Website: https://playgrove.digitize.ge